Terms

What you give us

You upload photographs of your own products, or a link to a page that holds them. You must have the right to use those photographs. If you do not, do not upload them.

You keep every right you already had in them. Uploading changes nothing about who owns your product photography.

What you get back

The photos and videos Kleep makes from your photographs are yours to use, including commercially, on your shop, in your ads and on your social accounts. You do not need to credit Kleep.

Kleep does not show your photos and videos to anybody else unless you ask us to. The work on our own pages is ours or belongs to brands who gave us permission by name.

Credits and payment

Photos and videos are paid for in credits. A credit is spent when a take succeeds; a take that fails, times out or is refused by an engine is not charged.

Prices are shown without VAT. VAT is added at checkout at the rate of your country, and your invoice shows it.

Plans are billed monthly and can be cancelled at any time for the following month. Credit packs do not expire.

Credits and plans are not refunded once bought, except where the law requires it. A take that fails is never charged, so there is nothing to refund for it. If you think you were charged by mistake, write to us from the Help page and we will look within a day.

By starting to use your credits or your plan, you ask us to deliver it at once and you accept that you lose the 14-day right of withdrawal for what you have used.

What we will not make

Anything unlawful, anything that impersonates a real person without their consent, and anything an engine refuses on its own content rules. A refused take is not charged.

Ending it

You can close your workspace whenever you like, from Billing. Closing it cancels your plan and ends everyone's access at once; thirty days later we delete what it holds, and until then we can reopen it if you write to hello@kleep.ai. Your payments and credit history are kept, because the law asks us to keep accounting records. We can end an account that breaks these terms, and we will say why.

Who we are

Kleep, Paris, France. Questions: the Help page inside the product, or hello@kleep.ai.